--- title: Errors upon managing alias description: When entering an alias, error messages may appear below the input field. Here’s an explanation of the possible errors and how to resolve them. --- [Skip to content](https://guia.mifiel.com/en/errors-upon-managing-alias#main-content) - [English](https://guia.mifiel.com/en/errors-upon-managing-alias) - [Español](https://guia.mifiel.com/es/errores-que-ocurren-al-configurar-un-alias-correo-adicional) English Show submenu for translations [![mifiel\_logo.png\]](https://guia.mifiel.com/hs-fs/hubfs/mifiel_logo.png?height=35&name=mifiel_logo.png)](https://www.mifiel.com/en/) Open main navigation Close main navigation - - [English](https://guia.mifiel.com/en/errors-upon-managing-alias) - [Español](https://guia.mifiel.com/es/errores-que-ocurren-al-configurar-un-alias-correo-adicional) English Show submenu for translations Hi! How can we help you? - There are no suggestions because the search field is empty. 1. [Frequently Asked Questions](https://guia.mifiel.com/en?hsLang=en) 2. [Managing your e.firma and your Mifiel account](https://guia.mifiel.com/en/managing-your-e-firma-and-your-mifiel-account?hsLang=en) 3. [Features for signers](https://guia.mifiel.com/en/managing-your-e-firma-and-your-mifiel-account?hsLang=en#features-for-signers) # Errors upon managing alias ### Common Errors When Adding Aliases When entering an alias, error messages may appear below the input field. Here’s an explanation of the possible errors and how to resolve them: 1. **Email Already Registered in Another Account as an Alias** The email you're trying to add is already registered as an additional email in another Mifiel account. To fix this, you need to use a different email or remove it from the other account and try again. 2. **Email Already Registered in Your Account as an Alias** The email has already been added as an alias in your account. There's no need to add it again, as it is already linked to your account. 3. **This Is Your Primary Email** The email you’re trying to add is the same one used as your primary email on Mifiel (the one you use to log in).  4. **Email Already Confirmed as an Alias** The email you're trying to add belongs to another Mifiel account. As such, you cannot use this address as an alias. Please use an email that is not associated with any other registered accounts. --- ### Why Can't I Verify My Additional Email? When trying to verify an additional email in Mifiel, several issues may prevent verification. Here are the possible errors and their solutions: 1. **Alias Already Verified** The email (alias) you are trying to confirm has already been verified. No further action is needed, as the email is already linked to your account. 2. **Alias Has Been Deleted** This can happen if you chose to delete it before completing the verification process. If you want to use this email as an alias again, you will need to add it back to your account and follow the verification process from the beginning. 3. **Logged-In Session Does Not Match the Account That Added the Email** Ensure you are using the same account you used to add the additional email. If you are using a different account, log out of the current session and log in with the correct account before attempting verification again. 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