---
title: Plans and packets, billing and payment | Frequently Asked Questions
description: All you need to know about payment and service contracting schemes of Mifiel
---

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1. [Frequently Asked Questions](https://guia.mifiel.com/en)
2. [Plans and packets, billing and payment](https://guia.mifiel.com/en/plans-and-packets-billing-and-payment)

# Plans and packets, billing and payment

 All you need to know about payment and service contracting schemes of Mifiel

## Features

- [Features included and available for purchase](https://guia.mifiel.com/en/features)
- [How do Automated Sequences work for documents in Mifiel](https://guia.mifiel.com/en/how-do-automated-sequences-work-for-documents-in-mifiel)
- [Signing multiple documents in one session](https://guia.mifiel.com/en/signing-multiple-documents-in-one-session)
- [Simple electronic signature: what is it for and how to obtain it in Mifiel](https://guia.mifiel.com/en/simple-electronic-signature)
- [Single sign-on (SSO)](https://guia.mifiel.com/en/single-sign-on-sso)
- [Customer Service Levels](https://guia.mifiel.com/en/customer-service-levels)
- [What is the private signing process of encrypted documents?](https://guia.mifiel.com/en/what-is-the-private-signing-process-of-encrypted-documents)
- [Endorsable electronic promissory notes and other endorsable documents](https://guia.mifiel.com/en/endorsable-electronic-promissory-notes-and-other-endorsable-documents)
- [Tags to manage your documents](https://guia.mifiel.com/en/tags-to-manage-your-documents)
- [Notification of reason for rejecting to sign a document](https://guia.mifiel.com/en/notification-of-reason-for-rejecting-to-sign-a-document)
- [How are Mifiel's promissory notes destroyed on the blockchain?](https://guia.mifiel.com/en/how-are-promissory-notes-destroyed-blockchain)
- [Geolocation of signers - Audit trail](https://guia.mifiel.com/en/geolocation-of-signers-audit-trail)

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## Pricing scheme

- [How Mifiel credits work and are consumed](https://guia.mifiel.com/en/how-mifiel-credits-work-and-are-consumed)
- [How does Mifiel's pricing scheme work?](https://guia.mifiel.com/en/how-does-mifiels-pricing-scheme-work)
- [How document credits are consumed](https://guia.mifiel.com/en/how-document-credits-are-consumed)

## Purchasing process

- [How can I purchase credit packets for documents and identity verification?](https://guia.mifiel.com/en/how-can-i-purchase-credit-packets-for-documents-and-biometric-verifications)
- [Mifiel Satisfaction Guarantee](https://guia.mifiel.com/en/satisfaction-guarantee)
- [What are the payment methods I can use?](https://guia.mifiel.com/en/payment-methods)

## Billing process

- [How to request invoices and add billing details](https://guia.mifiel.com/en/how-to-request-invoices-and-add-billing-details)

## Checking your consumption

- [How to check my usage level, remaining credits and previous purchases in Mifiel](https://guia.mifiel.com/en/how-to-check-my-usage-level-remaining-credits-and-previous-purchases-in-mifiel)

- [Document signing](https://guia.mifiel.com/en/document-signing#main-content)

    - [How to sign a document using the e.firma in Mifiel](https://guia.mifiel.com/en/document-signing#how-to-sign-a-document-using-the-e-firma-in-mifiel)
    - [Features of the e.firma](https://guia.mifiel.com/en/document-signing#features-of-the-e-firma)
    - [Common errors](https://guia.mifiel.com/en/document-signing#common-errors)
- [Document preparation](https://guia.mifiel.com/en/document-preparation#main-content)

    - [Invite signers](https://guia.mifiel.com/en/document-preparation#invite-signers)
    - [Customize the characteristics of a document](https://guia.mifiel.com/en/document-preparation#customize-the-characteristics-of-a-document)
- [Document management](https://guia.mifiel.com/en/document-management#main-content)

    - [General](https://guia.mifiel.com/en/document-management#general)
    - [For document managers](https://guia.mifiel.com/en/document-management#for-document-managers)
- [Verifying a signed document and its signatures](https://guia.mifiel.com/en/verifying-a-signed-document-and-its-signatures)
- [Private signing process of encrypted documents](https://guia.mifiel.com/en/private-signing-process-of-encrypted-documents#main-content)

    - [Creation of encrypted documents](https://guia.mifiel.com/en/private-signing-process-of-encrypted-documents#creation-of-encrypted-documents)
    - [Signing of encrypted documents](https://guia.mifiel.com/en/private-signing-process-of-encrypted-documents#signing-of-encrypted-documents)
    - [Set up of organizations and accounts](https://guia.mifiel.com/en/private-signing-process-of-encrypted-documents#set-up-of-organizations-and-accounts)
- [API integration](https://guia.mifiel.com/en/api-integration#main-content)

    - [General](https://guia.mifiel.com/en/api-integration#general)
    - [Signing widget customizations](https://guia.mifiel.com/en/api-integration#signing-widget-customizations)
    - [Additional features](https://guia.mifiel.com/en/api-integration#additional-features)
- [Plans and packets, billing and payment](https://guia.mifiel.com/en/plans-and-packets-billing-and-payment#main-content)

    - [Features](https://guia.mifiel.com/en/plans-and-packets-billing-and-payment#features)
    - [Pricing scheme](https://guia.mifiel.com/en/plans-and-packets-billing-and-payment#pricing-scheme)
    - [Purchasing process](https://guia.mifiel.com/en/plans-and-packets-billing-and-payment#purchasing-process)
    - [Billing process](https://guia.mifiel.com/en/plans-and-packets-billing-and-payment#billing-process)
    - [Checking your consumption](https://guia.mifiel.com/en/plans-and-packets-billing-and-payment#checking-your-consumption)
- [Managing your e.firma and your Mifiel account](https://guia.mifiel.com/en/managing-your-e-firma-and-your-mifiel-account#main-content)

    - [Your Mifiel account](https://guia.mifiel.com/en/managing-your-e-firma-and-your-mifiel-account#your-mifiel-account)
    - [Features for signers](https://guia.mifiel.com/en/managing-your-e-firma-and-your-mifiel-account#features-for-signers)
    - [Your e.firma (FIEL)](https://guia.mifiel.com/en/managing-your-e-firma-and-your-mifiel-account#your-e-firma-fiel)
- [Legal topics](https://guia.mifiel.com/en/legal-topics#main-content)

    - [Electronic signature regulations](https://guia.mifiel.com/en/legal-topics#electronic-signature-regulations)
    - [Common questions when transitioning to electronic signature](https://guia.mifiel.com/en/legal-topics#common-questions-when-transitioning-to-electronic-signature)
- [Organization Management](https://guia.mifiel.com/en/organization-management#main-content)

    - [Generating an organization in Mifiel](https://guia.mifiel.com/en/organization-management#generating-an-organization-in-mifiel)
    - [Adding members and editing their permissions](https://guia.mifiel.com/en/organization-management#adding-members-and-editing-their-permissions)
- [About Mifiel](https://guia.mifiel.com/en/about-mifiel#main-content)

    - [General information](https://guia.mifiel.com/en/about-mifiel#general-information)
- [Signing from the app](https://guia.mifiel.com/en/signing-from-the-app)

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