Frequently Asked Questions

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Frequently Asked Questions

Plans and packets, billing and payment

Plans and packets, billing and payment

All you need to know about payment and service contracting schemes of Mifiel

Features

How are Mifiel's promissory notes destroyed on the blockchain?

What is the private signing process of encrypted documents?

Simple electronic signature: what is it for and how to obtain it in Mifiel

Endorsable electronic promissory notes and other endorsable documents

How do Automated Sequences work for documents in Mifiel

Geolocation of signers - Audit trail

Tags to manage your documents

Customer Service Levels

Single sign-on (SSO)

Notification of reason for rejecting to sign a document

Features included and available for purchase

Signing multiple documents in one session

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Pricing scheme

How document credits are consumed

How Mifiel credits work and are consumed

How does Mifiel's pricing scheme work?

Purchasing process

What are the payment methods I can use?

How can I purchase credit packets for documents and biometric verifications?

Mifiel Satisfaction Guarantee

Checking your consumption

How to check my usage level, remaining credits and previous purchases in Mifiel