How can I purchase credit packets for documents and biometric verifications?

You can easily purchase your credits on Mifiel.com using your credit card or by SPEI transfer

To purchase packets of document credits or biometric verification credits (for simple electronic signature), you can do so from your Mifiel account by following the steps below.

If your account is out of document credits, you can easily access the purchase screen by logging into your Mifiel.com account and clicking on the "Buy More" button on the yellow ribbon.

FAQ1 - AlertaNoDocumentos

FAQ1.1-ComprarDocumentos

  1. Login to your Mifiel.com account. If you are part of an Organization, you will need to have the Administrator role to be able to make purchases.
  2. At the top of the screen, click on the "Settings" menu and click on the "My Account" option.
  3. In the options on the left side of the screen, click on "Purchases".
  4. Click on the "Buy credits" button.
  5. Select the packet of documents or biometric verifications you require.
  6. Select whether you will pay by credit card or SPEI transfer.
  7. If you have a discount code, enter it and press the "Apply" button.
  8. If you chose to pay by credit card, click on " Proceed to checkout", enter the data requested by the page and click on the " Pay" button.
  9. If you chose to pay by SPEI transfer, click on "Create slip" and make your transfer with exactly the same information that appears on the slip.
  10. Do you need an invoice for your purchase? You can easily request it from your account.

Having trouble paying with your card? Consult our article to help you resolve it.

The time it takes to credit documents depends on the payment method used.

In case you require a larger package than what is allowed by the page, or if you need to subscribe to advanced solutions, please contact us.