Frequently Asked Questions
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Document signing
Document signing
How to sign a document using the e.firma in Mifiel
Features of the e.firma
Common errors
Document preparation
Invite signers
Customize the characteristics of a document
Document management
General
For document managers
Verifying a signed document and its signatures
Private signing process of encrypted documents
Creation of encrypted documents
Signing of encrypted documents
Set up of organizations and accounts
API integration
General
Signing widget customizations
Additional features
Plans and packets, billing and payment
Features
Pricing scheme
Purchasing process
Checking your consumption
Managing your e.firma and your Mifiel account
Features for signers
Your e.firma (FIEL)
Legal topics
Electronic signature regulations
Organization Management
Generating an organization in Mifiel
Adding members and editing their permissions
About Mifiel
General information
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Frequently Asked Questions
Document signing
Document signing
How to sign a document using the e.firma in Mifiel
Features of the e.firma
Common errors
Document preparation
Invite signers
Customize the characteristics of a document
Document management
General
For document managers
Verifying a signed document and its signatures
Private signing process of encrypted documents
Creation of encrypted documents
Signing of encrypted documents
Set up of organizations and accounts
API integration
General
Signing widget customizations
Additional features
Plans and packets, billing and payment
Features
Pricing scheme
Purchasing process
Checking your consumption
Managing your e.firma and your Mifiel account
Features for signers
Your e.firma (FIEL)
Legal topics
Electronic signature regulations
Organization Management
Generating an organization in Mifiel
Adding members and editing their permissions
About Mifiel
General information
Document signing
Resources for document signers in Mifiel
How to sign without an e.firma in Mifiel using identity verification with biometrics
How to sign documents in Mifiel without an account using the signing portal
How to sign a document using the e.firma in Mifiel
How does Mifiel protect the use of my e.firma/FIEL?
How do I receive and download the signed document?
Features of the e.firma
How can I see the RFC associated with the e.firma/FIEL that I have?
What is the e.firma or FIEL, which are the files it encompasses and how does it work?
Common errors
I cannot sign, I get the message "The password is incorrect"
What can I do if my certificate is already linked to another account?
What can I do if I forgot my e.firma's password?
I cannot sign, I get the message “You selected a .cer file that corresponds to a CSD”
What can I do when my e.firma files do not match?
The system states that my RFC is incorrect
When I try to sign, it says that the .cer or .key file I selected do not correspond to an e.firma issued by the SAT
Why am I getting the error message “The e.firma you selected has expired/has been revoked” and how can I resolve it?
I was invited to sign but I don’t see the document in the "My documents" section
How to sign documents with an e.firma other than the one I have registered
How do I know if I am using the right files?
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