--- title: "I was invited to sign but I don’t see the document in the \"My documents\" section" description: What can you do if you received an email invite to sign, but you don’t see the document in the documents table after logging into your Mifiel account? --- [Skip to content](https://guia.mifiel.com/en/i-was-invited-to-sign-but-i-dont-see-the-document-in-the-my-documents-section#main-content) - [English](https://guia.mifiel.com/en/i-was-invited-to-sign-but-i-dont-see-the-document-in-the-my-documents-section) - [Español](https://guia.mifiel.com/es/me-invitaron-a-firmar-pero-no-veo-el-documento-en-la-sección-mis-documentos) English Show submenu for translations [![mifiel\_logo.png\]](https://guia.mifiel.com/hs-fs/hubfs/mifiel_logo.png?height=35&name=mifiel_logo.png)](https://www.mifiel.com/en/) Open main navigation Close main navigation - - [English](https://guia.mifiel.com/en/i-was-invited-to-sign-but-i-dont-see-the-document-in-the-my-documents-section) - [Español](https://guia.mifiel.com/es/me-invitaron-a-firmar-pero-no-veo-el-documento-en-la-sección-mis-documentos) English Show submenu for translations Hi! How can we help you? - There are no suggestions because the search field is empty. 1. [Frequently Asked Questions](https://guia.mifiel.com/en?hsLang=en) 2. [Document signing](https://guia.mifiel.com/en/document-signing?hsLang=en) 3. [Common errors](https://guia.mifiel.com/en/document-signing?hsLang=en#common-errors) # I was invited to sign but I don’t see the document in the "My documents" section ## What can you do if you received an email invite to sign, but you don’t see the document in the documents table after logging into your Mifiel account? ![faq\_04\_tablavacía](https://guia.mifiel.com/hs-fs/hubfs/faq_04_tablavaci%CC%81a.png?width=688&name=faq_04_tablavaci%CC%81a.png)   There are two possible causes. Here you can see what you can do in each case. ### **a) The invite was sent to the wrong email address** It is possible that the signing invite was sent to an email address that you do not have registered in Mifiel. Ask the person who invited you to sign to confirm this information. In this case, there are three possible solutions: 1. Sign without logging into your account. When you access from the invitation email, the signing portal will be loaded in which you will be able to review and sign the documents that this email has pending. Note: if you do it this way, the documents sent to that email will not appear in your Mifiel account registered with another email. 2. Ask the document's manager to [edit your signer information](https://guia.mifiel.com/como-puedo-cambiar-los-firmantes?hsLang=en) and change your email address to the one you use to log in to your Mifiel account. 3. To avoid this same situation in the future, we recommend [adding your other unregistered email address as an additional email (alias) to your Mifiel](https://guia.mifiel.com/c%C3%B3mo-agrego-correos-adicionales?hsLang=en) account. This way, no matter which of your emails is sent the signing invite, you will be able to visualize the document in your account. ### **b) You were added as a viewer** It is possible that the document manager added you as a viewer instead of adding you as a signer. When this happens, the document is added to your “My documents” section but you cannot sign it since your signature is not needed. Make sure you were correctly added as a signer. - [Document signing](https://guia.mifiel.com/en/document-signing?hsLang=en#main-content) - [How to sign a document using the e.firma in Mifiel](https://guia.mifiel.com/en/document-signing?hsLang=en#how-to-sign-a-document-using-the-e-firma-in-mifiel) - [Features of the e.firma](https://guia.mifiel.com/en/document-signing?hsLang=en#features-of-the-e-firma) - [Common errors](https://guia.mifiel.com/en/document-signing?hsLang=en#common-errors) - [Document preparation](https://guia.mifiel.com/en/document-preparation?hsLang=en#main-content) - [Invite signers](https://guia.mifiel.com/en/document-preparation?hsLang=en#invite-signers) - [Customize the characteristics of a document](https://guia.mifiel.com/en/document-preparation?hsLang=en#customize-the-characteristics-of-a-document) - [Document management](https://guia.mifiel.com/en/document-management?hsLang=en#main-content) - [General](https://guia.mifiel.com/en/document-management?hsLang=en#general) - [For document managers](https://guia.mifiel.com/en/document-management?hsLang=en#for-document-managers) - [Verifying a signed document and its signatures](https://guia.mifiel.com/en/verifying-a-signed-document-and-its-signatures?hsLang=en) - [Private signing process of encrypted documents](https://guia.mifiel.com/en/private-signing-process-of-encrypted-documents?hsLang=en#main-content) - [Creation of encrypted documents](https://guia.mifiel.com/en/private-signing-process-of-encrypted-documents?hsLang=en#creation-of-encrypted-documents) - [Signing of encrypted documents](https://guia.mifiel.com/en/private-signing-process-of-encrypted-documents?hsLang=en#signing-of-encrypted-documents) - [Set up of organizations and accounts](https://guia.mifiel.com/en/private-signing-process-of-encrypted-documents?hsLang=en#set-up-of-organizations-and-accounts) - [API integration](https://guia.mifiel.com/en/api-integration?hsLang=en#main-content) - [General](https://guia.mifiel.com/en/api-integration?hsLang=en#general) - [Signing widget customizations](https://guia.mifiel.com/en/api-integration?hsLang=en#signing-widget-customizations) - [Additional features](https://guia.mifiel.com/en/api-integration?hsLang=en#additional-features) - [Plans and packets, billing and payment](https://guia.mifiel.com/en/plans-and-packets-billing-and-payment?hsLang=en#main-content) - [Features](https://guia.mifiel.com/en/plans-and-packets-billing-and-payment?hsLang=en#features) - [Pricing scheme](https://guia.mifiel.com/en/plans-and-packets-billing-and-payment?hsLang=en#pricing-scheme) - [Purchasing process](https://guia.mifiel.com/en/plans-and-packets-billing-and-payment?hsLang=en#purchasing-process) - [Billing process](https://guia.mifiel.com/en/plans-and-packets-billing-and-payment?hsLang=en#billing-process) - [Checking your consumption](https://guia.mifiel.com/en/plans-and-packets-billing-and-payment?hsLang=en#checking-your-consumption) - [Managing your e.firma and your Mifiel account](https://guia.mifiel.com/en/managing-your-e-firma-and-your-mifiel-account?hsLang=en#main-content) - [Your Mifiel account](https://guia.mifiel.com/en/managing-your-e-firma-and-your-mifiel-account?hsLang=en#your-mifiel-account) - [Features for signers](https://guia.mifiel.com/en/managing-your-e-firma-and-your-mifiel-account?hsLang=en#features-for-signers) - [Your e.firma (FIEL)](https://guia.mifiel.com/en/managing-your-e-firma-and-your-mifiel-account?hsLang=en#your-e-firma-fiel) - [Legal topics](https://guia.mifiel.com/en/legal-topics?hsLang=en#main-content) - [Electronic signature regulations](https://guia.mifiel.com/en/legal-topics?hsLang=en#electronic-signature-regulations) - [Organization Management](https://guia.mifiel.com/en/organization-management?hsLang=en#main-content) - [Generating an organization in Mifiel](https://guia.mifiel.com/en/organization-management?hsLang=en#generating-an-organization-in-mifiel) - [Adding members and editing their permissions](https://guia.mifiel.com/en/organization-management?hsLang=en#adding-members-and-editing-their-permissions) - [About Mifiel](https://guia.mifiel.com/en/about-mifiel?hsLang=en#main-content) - [General information](https://guia.mifiel.com/en/about-mifiel?hsLang=en#general-information) - [Signing from the app](https://guia.mifiel.com/en/signing-from-the-app?hsLang=en) [![Chill listening crop-3](https://guia.mifiel.com/hs-fs/hubfs/logo-only-1.png?width=24&height=24&name=logo-only-1.png "Chill listening crop-3")](http://www.mifiel.com)