How can I check the e.firma used by my signer? If it was the wrong one, can I change it?

In a document with multiple signers, you do not have to wait until everyone signs to validate the e.firma (FIEL) of those who have already signed.

You can verify it at any time before the last signer signs and, if they used the wrong e.firma, you can remove and re-add the signer so that they use the correct one. This can be useful, for example, if a signer used their personal e.firma but you need them to use the e.firma of a company of which they are the legal representative.

To do it, follow these steps:

1. Log in to your Mifiel.com account.
2. In the "My Documents" section, locate the document you want to review and click on the "See details" button.
   
3. The "Document Details" window will open where you will be able to see the signers' information. For those who have already signed, their status changes to "Signed" and the RFC corresponding to the e.firma they used is displayed.
   
4. If someone used the wrong e.firma but the document has not finished being signed, you will need to delete the document using the red "Delete document" button and re-upload the document. To ensure that they sign with the correct e.firma, you can specify their RFC using the "Add RFC" option.
   
5. If the document has finished being signed and one or more of the signers used the wrong e.firma, you will not be able to delete it. Contact us by chat so we can suggest the best alternative.