Mifiel Satisfaction Guarantee

At Mifiel we have a satisfaction guarantee: if you are not satisfied with the service, we will refund your money for the credits of documents and biometric verifications that you have not used.

To claim the satisfaction guarantee, all you need to do is:

1. Open the chat by clicking on the green button at the bottom right of this page.
2. Choose the option "Soy cliente de Mifiel".
3. Select the option "Ninguna de las anteriores".
4. Indicate that you want to claim your satisfaction guarantee, and provide the email address associated with your Mifiel account.

A support agent will respond to your request to ensure that you get your money back as soon as possible.