Frequently Asked Questions

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Frequently Asked Questions

Plans and packets, billing and payment

Purchasing process

Plans and packets, billing and payment

All you need to know about payment and service contracting schemes of Mifiel

Features

Notification of reason for rejecting to sign a document

Single sign-on (SSO)

Customer Service Levels

Tags to manage your documents

Geolocation of signers - Audit trail

How do Automated Sequences work for documents in Mifiel

Endorsable electronic promissory notes and other endorsable documents

Simple electronic signature: what is it for and how to obtain it in Mifiel

What is the private signing process of encrypted documents?

How are Mifiel's promissory notes destroyed on the blockchain?

Features included and available for purchase

Signing multiple documents in one session

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Pricing scheme

How does Mifiel's pricing scheme work?

How Mifiel credits work and are consumed

How document credits are consumed

Purchasing process

What are the payment methods I can use?

Mifiel Satisfaction Guarantee

How can I purchase credit packets for documents and biometric verifications?

Checking your consumption

How to check my usage level, remaining credits and previous purchases in Mifiel